Privacy Policy

Trident Talents Training & Consultancy Sdn Bhd

1. Introduction
Trident Talents Training & Consultancy Sdn Bhd ("Company," "we," "us," or "our") is committed to ensuring that your personal data is protected in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia and the Personal Data Protection Act 2012 (PDPA) of Singapore. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you interact with our website and services.

2. Collection of Personal Data
We collect and process various types of personal data, including but not limited to:

• Personal Information: Name, address, email, phone number, date of birth, occupation, and organization.

• Financial Information: Payment details, billing address, and transaction records (where applicable).

• Device & Technical Information: IP address, browser type, time zone, device identifiers, and browsing behavior on our website.

• Other Information: Any personal data provided through forms, subscriptions, or customer interactions.

3. Purpose of Data Processing
We process your personal data for the following purposes:

• To provide, manage, and improve our services.

• To process transactions and payments.

• To send newsletters, updates, and promotional materials (subject to consent).

• To respond to inquiries, customer service requests, or complaints.

• To conduct statistical analysis and website improvements.

• To comply with legal and regulatory requirements.

4. Consent and Withdrawal of Consent
By providing your personal data, you consent to our collection, use, and disclosure of your data in accordance with this Privacy Policy. You may withdraw your consent at any time by contacting us at training@tridenttalents.com. Withdrawal of consent may affect our ability to provide certain services to you.

5. Data Protection Principles
We adhere to the following principles under PDPA:

• Notice & Choice: We inform you of the purpose of data collection and allow you to opt in or out where required.

• Purpose Limitation: Data is only collected for legitimate business or legal purposes.

• Data Minimization: We collect only the data necessary for the intended purpose.

• Accuracy: We take reasonable steps to ensure data accuracy and allow corrections.

• Security: Personal data is protected against loss, misuse, unauthorized access, or disclosure.

• Retention: Data is retained only as long as necessary for legal or business purposes.

6. Your Rights Under PDPA
You have the following rights regarding your personal data:

• Right to Access: Request access to your personal data held by us.

• Right to Correction: Request correction of inaccurate or outdated data.

• Right to Withdraw Consent: Revoke consent for data processing at any time.

• Right to Data Portability: Request transfer of your data to another organization (where applicable).

• Right to Restriction & Objection: Object to processing or request limited processing of your data.

• Right to Deletion (Right to be Forgotten): Request deletion of your data under legal conditions.

To exercise your rights, please contact us at training@tridenttalents.com.

7. Disclosure of Personal Data
We do not sell or share your personal data with third parties except in the following circumstances:

• Legal Obligations: To comply with applicable laws, regulations, or court orders.

• Business Operations: With trusted service providers for operational, legal, and security purposes.

• Third-Party Links: Our website may contain links to third-party websites, and we are not responsible for their privacy policies.

8. Security Measures
We implement reasonable security measures to protect your personal data, including:

• Encryption and secure data storage practices.

• Access control and authentication mechanisms.

• Regular audits and assessments to prevent data breaches.

9. Data Retention Policy
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once no longer needed, data is securely deleted or anonymized.

10. Transfer of Personal Data
If your data is transferred outside Malaysia or Singapore, we ensure that appropriate safeguards are in place, such as contractual obligations to comply with data protection regulations.

11. Updates to Privacy Policy
We reserve the right to update this Privacy Policy to reflect legal, regulatory, or operational changes. Any updates will be posted on our website with an updated revision date.

12. Contact Information
If you have any questions or concerns about this Privacy Policy or wish to exercise your data protection rights, please contact us:

Trident Talents Training & Consultancy Sdn Bhd
Call : +603 3853 0077
Whatsapp : +6011 5623 5137
Email: training@tridenttalents.com